Service Faults & Complaints
One of the main reasons for establishing 05Communications is to remove members exposure to the frustrations and propaganda when contacting Telco’s in relation to service faults, billing problems, pricing structure and long periods of waiting on phones when reporting or following up these issues,. We understand how valuable time is and 05Communications prides itself in acting as an adovcate for its members so to enusre time effective resolutions.
Our team has extensive knowledge of the TIO / AMCA procedures and always work in members best interest. When necessary our team will seek guidance’s from the TIO / AMCA so to assist us with the right outcome for you.
This area of expertise has become extremely vital as the current copper wire system is deteriorating, exchanges have been overloaded and in some instances wrong programming of portals.